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18+ Australian residents only
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Ponybetco
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GROUP 02 — YOUR DETAILS
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CONTACT INFORMATION
CUSTOMER SUPPORT
For account, wagering, payment and technical enquiries.
CUSTOMER SUPPORT EMAIL
support@ponybetco.com
GAMBLING HELP
If you need support with your gambling:
GAMBLING HELP ONLINE1800 858 858
Free and confidential support available 24/7.
RESPONSIBLE GAMBLING
For information about deposit limits, taking a break, self-exclusion and BetStop.
RESPONSIBLE GAMBLING →
GAMBLING HELP ONLINE
NEED TO TALK?
1800 858 858Free and confidential support available 24/7. Live chat is also accessible at gamblinghelponline.org.au.
18+
BETSTOP
BetStop — the National Self-Exclusion Register.
Free for anyone who wants to stop all licensed Australian online wagering.
Visit BetStop →
PAYMENT METHODS
Accepted payment methods: Visa, Mastercard, Apple Pay, Google Pay and PayID
DEBIT ONLY
Debit cards only. Credit cards are not accepted for betting in Australia.
Ponybetco
ABOUT PONYBETCO
Offering premium local odds on major national and international codes. Dedicated to supporting a safe, controlled environment for our members.
PRODUCT
Sports BettingRacing MarketsShowdown
HELPHelp CentreContact UsHow It Works
RESPONSIBLE
Responsible GamblingDeposit LimitsSet a Deposit LimitBetStop
LEGAL
Terms & ConditionsPrivacy PolicyCookie PolicyLicensing
18+ Australian residents only
Gambling involves risk. Wagering should remain a form of entertainment. Please gamble responsibly.
Operator: BOOKI.COM.AU PTY LTD • Address: Office S Unit 02 Level 4, 66 Smith Street, Darwin City, Northern Territory, 0800 • Licence: NT-RWC-SB-2021-0843 • ABN: 87 132 843 817 • ACN: 132 843 817 • Regulator: Northern Territory Racing and Wagering Commission (NTRWC) • Jurisdiction: Northern Territory, Australia
© 2025 Ponybetco. All rights reserved.
18+
18+
18+ Australian residents only
CHOOSE A DEPOSIT LIMIT.
What are you prepared to lose today?
Set a Deposit Limit →Help Line: 1800 858 858
Ponybetco
LOG INJOIN NOW
CONTACT US
Need help with your Ponybetco account, wagering or a general enquiry? Send us a message and our support team will help you find the right answer.
SEND US A MESSAGE
Complete the form below and our support team will respond as soon as possible.
* Required fields
GROUP 01 — YOUR ENQUIRY
TOPIC
*
SUBJECT
*
GROUP 02 — YOUR DETAILS
FULL NAME
*
EMAIL ADDRESS
*
ACCOUNT ID
Providing your Account ID may help us locate your account faster.
GROUP 03 — MESSAGE
MESSAGE
*
OPTIONAL ATTACHMENT
ATTACH A FILE
Attach a screenshot or document.
CONTACT INFORMATION
CUSTOMER SUPPORT
For account, wagering, payment and technical enquiries.
EMAIL
support@ponybetco.com
GAMBLING HELP
If you need support with your gambling:
GAMBLING HELP ONLINE1800 858 858
Free and confidential support 24/7.
RESPONSIBLE GAMBLING
For deposit limits, taking a break, self-exclusion and BetStop.
RESPONSIBLE GAMBLING →
GAMBLING HELP ONLINE
NEED TO TALK?
1800 858 858Free and confidential support available 24/7. Live chat is also accessible at gamblinghelponline.org.au.
18+
BETSTOP
BetStop — the National Self-Exclusion Register.
Free for anyone who wants to stop all licensed Australian online wagering.
Visit BetStop →
PAYMENT METHODS
payment logos
DEBIT ONLY
Credit cards are not accepted for betting in Australia.
Ponybetco
PRODUCT
Sports BettingRacing MarketsShowdown
HELPHelp CentreContact UsHow It Works
RESPONSIBLE
Responsible GamblingSet a Deposit LimitDeposit LimitsBetStop
LEGAL
Terms & ConditionsPrivacy PolicyCookie PolicyLicensing
18+ Australian residents only
Gambling involves risk. Wagering should remain a form of entertainment. Please gamble responsibly.
Operator: BOOKI.COM.AU PTY LTD • Address: Office S Unit 02 Level 4, 66 Smith Street, Darwin City, Northern Territory, 0800 • Licence: NT-RWC-SB-2021-0843 • ABN: 87 132 843 817 • Regulator: Northern Territory Racing and Wagering Commission (NTRWC) • Jurisdiction: Northern Territory, Australia
© 2025 Ponybetco. All rights reserved.
18+