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PRIVACY / PERSONAL INFORMATION
DOCUMENT: Privacy Policy
SECTIONS: 01—14
RELATED: Cookie Policy
PRIVACY QUESTIONS? Contact Us
About the operator
BOOKI.COM.AU PTY LTD
Ponybetco is the wagering brand and website operated by BOOKI.COM.AU PTY LTD. The company set out below is the licensed bookmaker responsible for this Platform, for every wagering account opened on it, and for the acceptance and settlement of every wager placed through it. All references to "we", "us", "our" and "the Operator" in this document mean BOOKI.COM.AU PTY LTD.
- Registered operator
- BOOKI.COM.AU PTY LTD
- ABN
- 87 132 843 817
- ACN
- 132 843 817
- Principal place of business
- 'Office S' Unit 02, Level 4, 66 Smith Street, Darwin City NT 0800, Australia
- Regulator
- Northern Territory Racing and Wagering Commission
- Licence type
- Sports Bookmaker Licence
- Licence ID
- NT-RWC-SB-2021-0843
- Jurisdiction
- Northern Territory, Australia
- Trading brand
- Ponybetco
Licensed and regulated by the Northern Territory Racing and Wagering Commission under sports bookmaker licence NT-RWC-SB-2021-0843. Questions about this document can be sent to our support team through Contact Us.
ON THIS PAGE
01
About This Privacy Policy
02
Personal Information We Collect
03
How We Collect Information
04
How and Why We Use Your Information
05
Disclosure to Third Parties
06
Data Retention
07
Direct Marketing
08
Data Security
09
Access and Correction
10
Privacy Complaints
11
Overseas Disclosure
12
Children's Privacy
13
Changes to This Privacy Policy
14
Contact
01
About this Privacy Policy
This Privacy Policy applies to all personal information collected by BOOKI.COM.AU PTY LTD (ABN 87 132 843 817) through the Ponybetco website and related digital services. Ponybetco is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information is collected, how it is used, when it may be disclosed, and how Customers can access or correct their information.
02
Personal Information We Collect
Ponybetco may collect the following categories of personal information:
• Identity information — full name, date of birth, gender, residential address
• Account information — username, password, account preferences, communication preferences
• Financial and transaction information — bank account details, debit card information, deposit and withdrawal history, wagering transaction records
• Wagering activity — bet history, settlement records, account balances, bonus activity
• Technical information — IP address, device identifiers, browser type, operating system, referring URLs, session data
• Communications — records of customer support interactions, emails, and other correspondence
03
How We Collect Information
3.1
Directly from you when you register an Account, make a deposit, place a wager, contact customer support, or update your account details.
3.2
From third-party identity verification providers used to confirm your identity during the registration and verification process.
3.3
From payment service providers who process your deposits and withdrawals.
3.4
Automatically through cookies, analytics tools and similar technologies when you use the Platform.
3.5
From regulatory authorities, racing and sporting integrity bodies, or BetStop where relevant to your Account status.
04
How and Why We Use Your Information
Ponybetco uses personal information for the following purposes:
•
Providing wagering services — operating your Account, processing wagers, calculating and paying winnings
•
Identity verification — confirming your identity and age to meet regulatory requirements
•
Payment processing — facilitating deposits and withdrawals through approved payment methods
•
Fraud prevention — detecting and preventing fraudulent, suspicious or unauthorised activity
•
Regulatory compliance — meeting obligations under applicable Commonwealth and state gambling legislation
•
Responsible gambling — administering deposit limits, time-outs, self-exclusion and BetStop requirements
•
Customer communications — service updates, account notifications, marketing (where consent provided)
•
Platform improvement — analysing usage patterns to improve the wagering experience
05
Disclosure to Third Parties
Ponybetco may disclose personal information to:
• Regulatory authorities — the Northern Territory Racing and Wagering Commission (NTRWC) and other relevant regulators
• Payment processors — banks and payment service providers who process financial transactions
• Identity verification providers — third-party services used to verify Customer identity and age
• Technology and service providers — hosting, analytics and operational service providers who assist in delivering the Platform
• Law enforcement — where required or permitted by law, or to protect the safety of individuals
• Racing and sporting integrity bodies — where required to support integrity investigations
• BetStop — Australia's National Self-Exclusion Register
06
Data Retention
6.1 Ponybetco retains personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory and reporting requirements.
6.2 Wagering transaction records and Account information may be retained for a minimum period as required by applicable gambling legislation.
6.3 When personal information is no longer required, it will be securely destroyed or de-identified.
07
Direct Marketing
7.1 Ponybetco may use personal information for direct marketing where you have provided consent.
7.2 You may opt out of marketing communications at any time by updating your Account preferences or contacting customer support.
7.3 Marketing restrictions applicable to Customers registered with BetStop will be respected at all times.
08
Data Security
8.1 Ponybetco takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
8.2 Security measures include encryption, access controls, secure hosting infrastructure and regular security assessments.
8.3 No method of transmission or storage is completely secure. Ponybetco cannot guarantee absolute security of personal information.
09
Access and Correction
9.1 You may request access to the personal information Ponybetco holds about you at any time.
9.2 If your personal information is inaccurate, incomplete or out of date, you may request correction.
9.3 Requests should be directed to our privacy contact details below. Ponybetco will respond within a reasonable timeframe.
YOUR INFORMATION —
Need to request access or correction? CONTACT US
10
Privacy Complaints
10.1 If you believe your privacy has been breached, you may submit a complaint to Ponybetco using the contact details below.
10.2 Ponybetco will investigate and respond to complaints within 30 days.
10.3 If you are not satisfied with the outcome, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
PRIVACY CONCERN? —
Make a privacy enquiry. CONTACT US
11
Overseas Disclosure
11.1 Some of Ponybetco' service providers may process personal information in countries outside Australia.
11.2 Where personal information is disclosed overseas, Ponybetco takes reasonable steps to ensure that recipients comply with the Australian Privacy Principles or equivalent protections.
12
Children's Privacy
18+
STRICTLY ADULTS ONLY
Ponybetco is an 18+ wagering service. Ponybetco does not knowingly collect personal information from individuals under the age of 18. If Ponybetco becomes aware that personal information has been collected from a minor, it will take steps to delete that information.
13
Changes to this Privacy Policy
Ponybetco may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices or the services offered. The updated policy will be published on the Platform with the revised date. Continued use of the Platform after changes are published constitutes acceptance of the updated policy.
14
Contact
QUESTIONS ABOUT YOUR PRIVACY?
If you have questions about cookies or privacy, please contact us.
Contact us →END OF PRIVACY POLICY
SECTION 01 / 14
ESTIMATED READ: 6 MIN
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ABOUT PONYBETCO
Offering premium local odds on major national and international codes. Dedicated to supporting a safe, controlled environment for our members.
18+ Australian residents only
Gambling involves risk.
Wagering should remain a form of entertainment. Please gamble responsibly.
Operator: BOOKI.COM.AU PTY LTD • Address: Office S Unit 02 Level 4, 66 Smith Street, Darwin City, Northern Territory, 0800 • Licence: NT-RWC-SB-2021-0843 • ABN: 87 132 843 817 • ACN: 132 843 817 • Regulator: Northern Territory Racing and Wagering Commission (NTRWC) • Jurisdiction: Northern Territory, Australia
© 2025 Ponybetco. All rights reserved.
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